"I was excited when I learned of an opportunity to participate in an advertising campaign for them by having my car (more precisely, my wife's car) wrapped in xxxxxx ads.  So, after explaining that Wrapify was not interested in wrapping my F-150 and instead only wanted to wrap her Honda Accord and begging her to let me use her car, I miraculously persuaded my wife into participating.  Other than occasional problems with Wrapify's app, the campaign went well and we participated in many of the "Swarm Events" (when Wrapify would message participants to ask them to drive their vehicles within a perimeter during specified periods of time).  Added perks included the occasional delighted xxxxxx fan who would smile, wave, and offer a 'thumbs up' while driving on the freeway and the excited kids at out nephew's Little League games when they noticed our car in the parking lot after their games and asked to take their pictures next to it.  Unfortunately, though, we did experience a significant issue at the conclusion of our campaign.

 

On 10/13/2021, when we arrived at the removal appointment to pick up our vehicle, we saw that there was new and significant damage to the finish; specifically, to the clear coat which had been pulled off by the wrap during the removal process.  We immediately brought this issue to the attention of the decal shop staff who then admitted, 'yea, a lot of people's cars got damaged.'  I then took pictures of the damage, contacted Wrapify, and described the problem. When they responded, they instructed me to complete a Damage Claim Form.  After completing that form, I contacted them again when I had not received a response after three weeks.  After many attempts to follow up on the damage claim and responses stated they were very busy or that the person who could address the issue was on vacation, I eventually received a rejection email more than two months later.  Wrapify Claims stated that they were not responsible for any of the damage that their wrap had caused because they asserted that there were preexisting scratches on the vehicle.

 

While the vehicle is 7+ years old, any imperfections it may have had prior to the instillation and removal of Wrapify's xxxxxx advertising wrap was minimal.  I feel that our ask -for our vehicle to be restored to the SAME condition it was in prior to the application and removal of the xxxxxx advertising material- is reasonable and we have asked the company to reconsider.  But Wrapify continues to ignore our request."

 

If you've read this far, you'd probably like to know how it worked out... Well, the experience did have a happy ending as Wrapify eventually agreed to repair the damage.